Customer Ordering
Location detection, serviceability, catalog, search, offers, cart, scheduled or instant delivery, payment, and tracking.
Store and Inventory
Multiple stores, pin-code zones, stock, batch and expiry, substitutions, picking lists, packing, and stock transfers.
Order Orchestration
Nearest-store allocation, SLA timer, priority, cancellation, refund, partial fulfilment, and exception handling.
Rider Management
Rider onboarding, shifts, availability, assignment, route, proof of delivery, cash collection, and earnings.
Promotions and Loyalty
Coupons, wallet, referral, membership, free delivery rules, product promotions, and customer segments.
Control Tower
Live orders, store performance, rider status, SLA breaches, inventory alerts, heat maps, and profitability analytics.